Refund policy

 

Return & Refund Policy

We want you to have the best shopping experience with our store. If you are not completely satisfied with your purchase, you may request a return or refund according to the policy below.

Returns

You can request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

• You must provide proof of purchase or order number.

Non-Returnable Items

The following items cannot be returned:

• Used or worn products

• Products damaged by the customer

• Items without original packaging

Refunds

Once we receive and inspect your returned item, we will notify you about the approval of your refund.

If approved:

• Your refund will be processed within 5–7 business days.

• The amount will be credited to your original payment method or bank account.

Replacement

If you receive a damaged, defective, or wrong product, you can request a replacement within 7 days of delivery.

Return Process

To request a return or refund, please contact our support team.

📧 Email: Shutcart@email.com
📞 Customer Support: +918375057540

Our team will guide you through the return process.

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